Sometimes, at my place of employment, final copy ends up being reviewed by our customer relations department. (I know…and it makes my brain bleed.)
Today a project manager forwarded me some feedback on a small project from said customer relations folks. The project was a simple computer-generated email telling clients that they needed to verify their contact information before accessing their account goods.
Appropriately, I provided a link to the account log in page, with anchor text reading, “Verify My Contact Info.”
The feedback was mostly unremarkable, except for one astute observation:
“Maybe we shouldn’t give the client a link to their account page. Especially if the client is colorblind, they won’t even see it.”
I vomited, defecated, and bled from the ears. Leaving the remnants of the trifecta at my desk, I shut down my computer and went home early.